We love our Pink Arrows Boutique customers and want you to be aware of our important store policies.

Charges: Your credit card will be charged at the time that you place your order.  If an item you have ordered is out of stock, Pink Arrows Boutique will issue a refund for the item, taxes, and shipping charges.  We are not responsible for incorrect information provided including addresses or payment information.  Please carefully review your order prior to submitting.

Processing time: Standard order processing time is 2-4 business days, and we will ship your order early if possible.

Back Orders: We will notify you if there are any delays with your order, including high demand items that may be on back order.  We appreciate your patience and will do everything in our power to make sure we ship any back ordered items as soon as possible.

Shipping & Returns: See our Shipping and Return pages for more details.

Tax: We charge sales tax for our home state of California.

By purchasing from www.pinkarrowsboutique.com you agree to all of our policies.

Privacy: We take your online security very seriously at the Pink Arrows Boutique, and we're committed to protecting your privacy and personal information.  Our privacy policy applies to www.pinkarrowsboutique.com, which is owned and operated by Pink Arrows, LLC (Pink Arrows Boutique).

Information We Collect & How We Use Itwww.pinkarrowsboutique.com requests and collects personal information from our customers at various site locations and instances, including; but not limited to make a purchase, communicate with us via social media, write a product review, participate in events, contests, or promotions, contact our customer care team, or post other customer-generated content to this Site.

Information You Provide to Us: We receive and store any information you knowingly provide to us, such as:  Full name, Email Address, Phone Number, Shipping address, Billing information, and payment details (such as billing address, credit card details, and other sensitive financial information, specifically used for the purpose of completing your transaction).  Location and geographic information collected when you use our mobile site or app.  

Tracking Technologies: Technologies such as: www.pinkarrowsboutique.com and our marketing partners, affiliates, A/B testing, and analytic systems use cookies, beacons, tags and scripts. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole.

Email & Other Communications: We may contact you via email to send you necessary order-related messages, such as order confirmation and shipment confirmation notices.  We may also send you newsletters and additional email messages about our products, services, contests, and promotions that we feel may be of interest to you. If you no longer wish to receive these and other promotional communications from us, you may select the unsubscribe link which is present in each email.

How We Use Your Information: Processing and completing your transaction, providing customer support, record keeping of your purchase history, managing participation in contests and promotions, and sending emails when appropriate.

Are you under 13?  www.pinkarrowsboutique.com is intended for users who are 13 years of age and older. If you are under the age of 13, you are not permitted to submit any personal information to www.pinkarrowsboutique.com. 

Information Sharing: Pink Arrows Boutique does not share or sell the personal information of its users with any unaffiliated third parties for their promotional purposes. We share your personal information with third parties in the ways that are described in this privacy policy.

Payment: We use a third party payment processor and a third party shipping agent to ensure the payment and delivery of your purchased products.

Social Media Features: Our Web site includes Social Media Features or interactive mini-programs that run on our site.

How We Protect Your Information: www.pinkarrowsboutique.com utilizes advanced technology for Internet security purposes. Our site is verified by Shopify for all of our secure credit card transactions.  

Your California Privacy Rights: Under California's "Shine the Light" law, California residents who provide personal information in obtaining products or services for personal, family, or household use are entitled to request and obtain from us once a calendar year, information about the customer information we shared, if any, with other businesses for their own direct marketing uses. To obtain this information from Pink Arrows Boutique, please send an email message to customerservice@pinkarrows.com with "Request for California Privacy Information" on the subject line and in the body of your message.

Privacy Policy Updates: Pink Arrows Boutique may, at any time and without notice, modify and update this Privacy Policy by revising it on the Site. Last update August 15, 2015 

Contact Us: We welcome your questions, comments, and concerns about this Privacy Policy and Site. You can reach us at:  77 Solano Square #328, Benicia, CA 94510 or customerservice@pinkarrows.com or (844) 6864-6456.